You can book online anytime through our Book Online page, or give us a call at (760) 720-2946. We recommend booking 1-2weeks in advance for color services for a specific day..

Walk-ins are welcome based on stylist availability! While we always recommend booking ahead to guarantee your spot — especially for color services — feel free to stop by and we'll do our best to fit you in.

A consultation is a personalized session with a JP stylist where you talk through your hair goals, preferences, and concerns before any service. We recommend a consultation for first-time guests, major color changes, or extensions so we can plan the best approach for you.

Jayden Presleigh requires a credit card to reserve an appointment. If you need to cancel or reschedule, we require 48 hours notice.

• Less than 48 hours notice: the card on file will be charged 25% of the scheduled service.
• Less than 24 hours notice: the card on file will be charged 50% of the scheduled service.
• Same-day cancellations or no-shows: the card on file will be charged 100% of the scheduled service.

Please also note: if you arrive more than 15 minutes late, we may not be able to provide your scheduled service and a cancellation fee will apply.

Just give us a call and let us know! Our cancellation policy will apply based on how much notice you're able to give.

Yes, we do! Just keep in mind that appointments booked with the intent to redeem a Groupon or gift certificate/card are also subject to our cancellation policy. If you cancel with less than 24 hours notice - or no-show - the full value of the Groupon or gift certificate/card will be forfeited. The 15-minute late policy also applies.

Due to the time and materials that go into your custom service, Jayden Presleigh, The Salon does not offer refunds. That said, we always do our best to make sure you're 100% happy with your service, and we're glad to correct any technical errors — such as bleed marks, toner spots, or an uneven cut.

If you feel there was a technical error, please reach out within 72 hours of your appointment and we'll get you in for an adjustment. Adjustment requests after 72 hours can't be accommodated, and any adjustment needs to be scheduled within 7 days of notifying the salon, with your original stylist. If your stylist isn't available or you feel they can't provide the look you're after, an exception can be made.

We're at 2946 State Street in the heart of Carlsbad Village, CA 92008.

Tues-Fri 10am–6pm
Saturday 9am–6pm ·

We currently ship within the United States only.

Orders are typically processed within 1–2 business days. Standard shipping takes 3–7 business days after processing.

Shipping rates $10 at checkout based on your order.

Yes! Local customers can choose in-store pickup at checkout and skip shipping fees. We'll email you when your order is ready.

You'll receive a confirmation email with a tracking number once your order ships. If you can't find it, check your spam folder or contact us.

We accept returns for store credit only. Items must be unworn, unwashed, and returned with tags attached within 14 days of delivery. Final sale items, intimates, and beauty products are not eligible for return.

If you're not happy, neither are we! Hair products can be exchanged for any other product or for in-store product credit within 7 days of purchase. Credit is based on the amount of product returned, and is issued as a gift card or credit on your JP account.

Email us at customercare@jaydenpresleigh.com with your order number and the items you'd like to return. We'll send you return instructions. Customers are responsible for return shipping.

Once we receive and inspect your return, store credit is issued within 3–5 business days via email as a digital gift card.

We don't process direct exchanges. Return your original item for store credit, then place a new order for the size or color you want.

Some styles restock and others are one-time drops. New arrivals land weekly - sign up for our email list or follow us on Instagram to get notified.

We carry Oribe and other professional-grade haircare products, plus curated brands like Jolie Skin Co. for skin and wellness. Stop by the salon or shop online.