You can book online anytime through our Book Online page, or give us a call at (760) 720-2946. We recommend booking 1-2weeks in advance for color services for a specific day..

Walk-ins are welcome based on stylist availability! While we always recommend booking ahead to guarantee your spot — especially for color services — feel free to stop by and we'll do our best to fit you in.

A consultation is a personalized session with a JP stylist where you talk through your hair goals, preferences, and concerns before any service. We recommend a consultation for first-time guests, major color changes, or extensions so we can plan the best approach for you.

Jayden Presleigh requires a credit card to reserve an appointment. If you need to cancel or reschedule, we require 48 hours notice.

• Less than 48 hours notice: the card on file will be charged 25% of the scheduled service.
• Less than 24 hours notice: the card on file will be charged 50% of the scheduled service.
• Same-day cancellations or no-shows: the card on file will be charged 100% of the scheduled service.

Please also note: if you arrive more than 15 minutes late, we may not be able to provide your scheduled service and a cancellation fee will apply.

Just give us a call and let us know! Our cancellation policy will apply based on how much notice you're able to give.

Yes, we do! Just keep in mind that appointments booked with the intent to redeem a Groupon or gift certificate/card are also subject to our cancellation policy. If you cancel with less than 24 hours notice - or no-show - the full value of the Groupon or gift certificate/card will be forfeited. The 15-minute late policy also applies.

Due to the time and materials that go into your custom service, Jayden Presleigh, The Salon does not offer refunds. That said, we always do our best to make sure you're 100% happy with your service, and we're glad to correct any technical errors — such as bleed marks, toner spots, or an uneven cut.

If you feel there was a technical error, please reach out within 72 hours of your appointment and we'll get you in for an adjustment. Adjustment requests after 72 hours can't be accommodated, and any adjustment needs to be scheduled within 7 days of notifying the salon, with your original stylist. If your stylist isn't available or you feel they can't provide the look you're after, an exception can be made.

We're at 2946 State Street in the heart of Carlsbad Village, CA 92008.

Tues-Fri 10am–6pm
Saturday 9am–5pm

The Experience Fee is a service and environmental fee applied to all transactions at Jayden Presleigh, The Salon — including services and retail products. It supports our credit card processing and our commitment to operating as a Green Salon — so we can continue delivering an exceptional experience in a space we're proud of.

We are intentional about how we operate. Rather than quietly absorb these costs into our pricing, we choose to be transparent — our guests deserve to know exactly what they're investing in. The Experience Fee reflects our commitment to both responsible business practices and our green salon standards.

Yes — the Experience Fee is part of every transaction, whether you're booking a service or purchasing a retail product.

The Experience Fee is a standard part of all transactions. We appreciate your understanding and are always happy to answer any questions — call us at 760-720-2946 or ask when you come in.

Lived-in color is a technique that creates naturally beautiful, low-maintenance hair that grows out seamlessly without harsh lines. Balayage is a highlighting technique used to achieve lived-in color. At Jayden Presleigh we specialize in lived-in color for both blondes and brunettes.

A full blonde transformation can take anywhere from 3-6 hours depending on your current hair color, length, and desired result. We always recommend a complimentary consultation before booking so we can give you an accurate time estimate.

Hand-tied extensions use a bead and weft system with zero heat and zero glue — making them the most natural looking and least damaging option. Tape-in extensions use ultra-thin adhesive wefts for a faster application. We offer both methods at Jayden Presleigh.

We recommend booking at least 2-3 weeks in advance for color services, especially for blonde transformations. For bridal services we recommend booking as early as possible.

Yes! We offer complimentary consultations before any color, extension. This allows us to assess your hair, discuss your goals, and recommend the best service for you.

We currently ship within the United States only.

Orders are typically processed within 1–2 business days. Standard shipping takes 3–7 business days after processing.

Shipping rates $10 at checkout based on your order.

Yes! Local customers can choose in-store pickup at checkout and skip shipping fees. We'll email you when your order is ready.

You'll receive a confirmation email with a tracking number once your order ships. If you can't find it, check your spam folder or contact us.

We accept returns for store credit only. Items must be unworn, unwashed, and returned with tags attached within 14 days of delivery. Final sale items, intimates, and beauty products are not eligible for return.

If you're not happy, neither are we! Hair products can be exchanged for any other product or for in-store product credit within 7 days of purchase. Credit is based on the amount of product returned, and is issued as a gift card or credit on your JP account.

Email us at customercare@jaydenpresleigh.com with your order number and the items you'd like to return. We'll send you return instructions. Customers are responsible for return shipping.

We don't process direct exchanges. Return your original item for store credit, then place a new order for the size or color you want.

We don't process direct exchanges. Return your original item for store credit, then place a new order for the size or color you want.

It depends on the brand and product! Here's a quick breakdown:

• Oribe – Many Oribe products are restocked regularly, as they are part of an ongoing collection. If something is out of stock, check back soon or sign up for restock notifications.
• Ergo – Ergo products may have limited availability depending on the style or collection. Some items return, while others are seasonal or limited edition.
• Jolie – Jolie restocks popular items periodically, but certain shades or styles may sell out permanently.

For any of these brands, we recommend adding yourself to the waitlist or restock notification list on the product page, and following us on social media to stay updated.

We carry Oribe and other professional-grade haircare products, plus curated brands like Jolie Skin Co. for skin and wellness. Stop by the salon or shop online.