RETURNS & EXCHANGES
We want you to love the retail products you purchase from Jayden Presleigh, The Salon. This policy applies to eligible Salon retail products.
Seven-Day Store Credit Policy
Contact us within seven days of an in-Salon purchase or within seven days of delivery for an online order. Eligible retail products receive Salon store credit prorated according to the amount of product remaining. We do not issue cash refunds for retail-product returns.
Original shipping charges are not included in the store-credit calculation.
How to Request a Return
Email customercare@jaydenpresleigh.com with your order number or purchase date, product name, reason for the return, approximate amount remaining, and photos if the item arrived damaged. Please wait for approval and return instructions before mailing a product.
Send an Approved Return To
Jayden Presleigh, The Salon
2946 State Street
Carlsbad, CA 92008
Receiving Store Credit
After an eligible product is received and reviewed, we will calculate the Salon store credit according to how much product remains and email the credit information to you.
Questions?
Contact customercare@jaydenpresleigh.com or call 760-720-2946. We are happy to help.
